Refund policy
Return Policy — HBCUBLVRS
Returns
We offer a 14-day return policy.
You have 14 days after receiving your item to request a return.
To be eligible, your item must be:
- Unworn or unused
- In the same condition you received it
- With tags and in original packaging
- Accompanied by proof of purchase
Starting a Return
To start a return, contact us at:
Returns must be sent to:
P.O. Box 4053 Upper Marlboro, Maryland 20775
If your return is accepted, we will provide:
- A return shipping label
- Instructions on how to send your item
Items sent back without requesting a return first will not be accepted.
Damages & Issues
Please inspect your order upon arrival.
If your item is:
- Defective
- Damaged
- Incorrect
Contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (food, flowers, plants)
- Custom or personalized items
- Personal care goods (beauty products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns on:
- Sale items
- Gift cards
Exchanges
The fastest way to get a different item is to:
- Return your original item
- Place a new order once your return is accepted
European Union 14-Day Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason.
Items must still meet return eligibility requirements:
- Unworn or unused
- With tags
- In original packaging
- With proof of purchase
Refunds
Once we receive and inspect your return, we will notify you if your refund is approved.
If approved:
- Refunds are issued to your original payment method
- Processing typically takes up to 10 business days
Please note that your bank or credit card provider may take additional time to post the refund.
If more than 15 business days have passed since approval, contact us at:
hbcublvrs@gmail.com
